Terms and Conditions

If you have any queries, please contact Sophie Lancaster at Sophie.Lancaster@jacobsmediagroup.com.

Entries

From time to time the editorial team at The Caterer may wish to use your submission in editorial articles. Please notify the organiser if you have any objections to this when you enter the awards. This does not include any financial information, which will not be used unless you advise us otherwise. The judges' decision is final and no correspondence will be entered into.

Confirmation

All table/place bookings will be confirmed within five working days. If you do not receive confirmation of your booking please contact Sophie.Lancaster@jacobsmediagroup.com.

By booking your place/s at this event you are entering into a binding agreement.

Payment

Payment must be received by The Caterer immediately upon receipt of invoice. Tickets for the event will not be issued until payment has been received in cleared funds.

Special requirements

If you or any of your guests have special requirements these must be outlined on the guestlist form before the cut-off date of 5pm on 20 March 2026.

Lighting and special effects

It is the table booker’s responsibility to inform guest(s) that special effects, including strobe lighting, may be used during the event.

Alterations

It may be necessary for reasons beyond our control to alter the venue or the date of the event. We will give you as much notice as we can and your booking will be transferred to the new venue or date.

Changes to Bookings

Any changes to guest details must be made online using the guest information form on or before Friday 20 March 2026. If you need to make changes following this date, please contact The Caterer team and every effort will be made to accommodate your request. Change requests made after 20 March 2026 cannot be guaranteed. 

Cancellations

Cancellations must be made in writing to:

Travel Weekly Group Limited, 52 Grosvenor Gardens, London, SW1W 0AU

Or via email to: Sophie Lancaster (sophie.lancaster@jacobsmediagroup.com)

If you cancel on or before 02 March 2026 we will refund your booking fee less an administrative charge of 15%. After this time, you will be liable to pay the full amount. If we cancel the function we will refund all booking fees paid. We do not, however, accept liability for travelling, accommodation or any other expenses incurred as a result of any cancellation or postponement of the event.

Our liability for loss or damage incurred as the result of cancellation or postponement of the event is limited to the amount of your booking fee.

These terms and conditions are governed by English law and the courts of England and Wales will have exclusive jurisdiction over any dispute. It is the entrant’s responsibility to ensure they have (written) permission from any owner of the supporting material they are wishing to upload. This includes: literary works such as articles, stories, journals, or computer programs pictures and graphics blueprints of architecture plays and screenplays audio-visual recordings such as movies sound recordings PowerPoint presentations.

The Caterer disclaimer

No part of this website may be reproduced or transmitted by any means, electronic, mechanical, (including photocopying), recording or by any information storage and retrieval system, without prior permission from the copyright owner.

To the full extent permissible by law The Caterer shall have no liability for any damage or loss (including, without limitation, financial loss, loss of profits, loss of business or any indirect or consequential loss), however it arises, resulting from the use of or inability to use this website or any material appearing on it or from any action or decision taken as a result of using the website or any such material.

Privacy policy www.thecaterer.com/s/privacy